Thank you for your purchase! Our goal at Let’s Make Beauty is to create a hassle-free and enjoyable experience for shopping high quality cosmetic ingredients online. We want to make sure you receive your order as quickly and smoothly as possible so you can focus on what you do best: formulating beautiful cosmetics. #letsmakebeauty

Let’s Make Beauty ships to all 50 states. Stay tuned because we are working on getting our passport!

• In Stock Items: Once your order is placed, it can take up to 10 business days to process your order and send it out to you. Updates on your order will be sent to you through email, but you can always reach out to our team at hello@letsmakebeauty.com.
• Special Order Items: Just a little heads-up when you're eyeing those items marked as “Special Order”: they're worth the wait, but they might take us a bit more time to process. Don’t worry, though — we won't leave you guessing. All the details on processing times will be as clear and sparkling as your favorite highlighter, right there at checkout. Thanks for your patience with these special touches. Trust us, it'll be worth it!
• Multiple Shipments: If some of the items in your cart are ready to go but others need a tad more time to prep for their journey, we've got your back! We'll send out the ready-to-ship items straight away, and we'll send the rest of your order as soon as they're all set to join the party. This way, you get your beauty fixes faster while the rest get primed to perfection.

• We’ve teamed up with FedEx for our standard shipping options to keep things smooth and reliable. 
• Need your items in a hurry? No problem! We offer expedited shipping for those times when waiting just isn’t an option. There’s an extra fee for this speedy service, but it means you can get your hands on your purchase a little bit faster than with our standard shipping option.

• It all comes down to the size and weight of your items, and where they're headed. There won't be any surprise fees popping up when you're ready to complete your purchase. We'll show you the shipping costs clearly at checkout. This way, you'll see exactly what you're paying for shipping – no guesswork involved!
• Get ready for a little cherry on top of your shopping experience – if your order hits a certain amount (we'll make sure that magic number is super clear at checkout), you'll be treated to free shipping! It's our way of saying a big thank you for shopping with us.

• With standard shipping, you'll typically be unboxing your items in about 5-7 business days. Not too long to wait for that exciting package, right?
• Need your items faster? We totally get it! For those times when patience just isn’t on the agenda, we’ve got expedited shipping options that’ll get your order to you, ASAP. You can select this super-fast service right at checkout.

• As soon as your order hits the road, we'll send a tracking number to your inbox. This little number is your golden ticket to following your package's adventure, all the way from our doorstep to yours. Just a few clicks and you'll be in the know on where your order is – whether they're just leaving us, cruising through your neighborhood, or arriving on your doorstep!

Returns

• We're absolutely thrilled that you've chosen to shop with us, and we really hope you like your new finds! We put our heart into selecting the highest quality beauty ingredients for you. But we feel it's only fair to give you a heads-up: once your purchase is made, it's all yours, as we aren't able to accept returns. This policy helps ensure every item you receive is of the best quality, just for you. 
• Exceptions:
  •  If you've opened your package to find your items damaged or defective, we want to make it better, pronto! Please let us know of any damages within 5 days of your order landing on your doorstep by reporting to hello@letsmakebeauty.com. Be sure to include an image of the damaged item and your order number, and we'll leap into action to sort things out.

• Since we're not able to accept returns, we keep our focus on making sure you get items in tip-top shape. If by some chance your order arrives and it's not in the flawless condition we both expect (think damaged or leaking), there's no need to fret! In these rare instances, we're more than ready to issue a refund. Just email hello@letsmakebeauty.com within 5 days of receiving your order, and we'll set the wheels in motion to sort everything out.

• While we don't offer exchanges, we're totally on board with making things right if you receive something that's not up to par. Just email support@letsmakebeauty.com and we will work to find a replacement for you. 

• Once you place your order, we consider it confirmed. We're not able to cancel or make changes to orders after they've been placed. If you need additional help, reach out to hello@letsmakebeauty.com.

We really appreciate you taking a moment to understand how we do things around here. Your understanding means the world to us! If there's anything that's got you scratching your head or if you just want to chat about our products or policies, don't hesitate to contact us. Please keep in mind that our business hours are 9AM - 5PM EST M-F. We're here to help and make sure your experience is as smooth as a freshly applied lip gloss. So go ahead, reach out anytime! Thank you for shopping with us!