At Let's Make Beauty, we are committed to enhancing cosmetic formulations with our exceptional range of ingredients. We're more than just suppliers; we help turn ordinary beauty products into extraordinary ones. Our portfolio includes everything from high-quality essential oils to innovative bioactive compounds. These ingredients are designed to make your formulations stand out and be truly exceptional.

What sets our ingredients apart isn't just their quality, but their unique ability to enhance cosmetic formulations. All of our ingredients are carefully chosen and verified to ensure the highest quality possible.

We are deeply committed to corporate sustainability and continually strive to improve our efforts. Here’s a quick overview of our initiatives:

• CSR initiatives can be found here.
• Certifications can be found here.

Let’s Make Beauty offers a wide range of ingredients. Shop by function or by category to find the exact ingredients you need.

We are proud to offer a wide array of vegan ingredients, catering to the growing demand for plant-based and cruelty-free cosmetic products. Many of our ingredients come with vegan certifications, providing an additional layer of assurance. Vegan ingredients in our portfolio are clearly labeled under the “compliance badge” section on each product page, making it easy for you to identify and select them for formulations. We always provide detailed information about the source and composition of our ingredients, ensuring you can make informed and ethical choices.

Usage levels differ from one ingredient to another, depending on its properties and the desired effect in a cosmetic formulation. On each ingredient's page on our website, you'll find in-depth details about its recommended usage levels, ensuring you can tailor your formulations for optimal efficacy. You can also refer to the product-specific TDS available on our website. These documents offer a wealth of information, including use levels, to guide your formulation process.

Most ingredients should be stored in a cool, stable environment. Extreme temperatures, either too hot or too cold, can affect the ingredient's quality. Some ingredients, particularly those that are natural or preservative-free, may require refrigeration to extend their shelf life. Always refer to the guidelines provided on SDS and TDS.

Our most popular ingredients can be found in the Formulators Favorites category here.

There are several ways to navigate our site:

• Shop by Function: Hover over the “Shop” menu to see a dropdown list of functions. Click on a function to view all ingredients that fall under that category.
• Shop by Category: Explore our categories such as Skin Care, Hair Care, Color Cosmetics, Sun Care, and Essential Oils and Natural Fragrances.
• Formulator Favorites: Discover ingredients that are loved by both our expert formulators and customers in this special category.
• We Have Too Much: Check out our clearance category for ingredients at 50% off. These offerings change monthly, so subscribe to our email list for updates!

You can easily find specific ingredients using our search bar. Just type a keyword into the search bar, and a list of matching ingredients will appear. If you have any trouble finding what you’re looking for, please contact us at hello@letsmakebeauty.com.

EXW stands for Ex Works. Any product size that is noted as Ex Works means that you will need to arrange with a carrier for pick up at our warehouse. Our warehouse is Rinchem Co, 3800 Marshall Lane, Quad A, Bensalem, PA 19020 - pickup hours are from 2-4pm.

You can find formulations in the "Formulations" tab in the navigation menu. You can search for formulations by keyword or function. Formulations are also available on individual ingredient pages under the "Product Documentation" tab.

Our formulary includes a unique batch calculator! Simply enter the batch size in grams, and it will calculate the exact amount of each ingredient you need. After entering your batch size and clicking "Calculate," scroll down to the end of the formulation and click the "Add ingredients to basket" button. This will add all the ingredients to your basket in the required sizes. You can also print the formulations for your convenience.

Before placing an order, you'll need to create an account with us. This simple process not only facilitates ordering but also provides a personalized shopping experience. With an account, you can track orders, view past purchases, and streamline future transactions. You'll also gain access to special offers, new product launches, and expert tips. Once your account is active:

• Browse our extensive catalog of cosmetic ingredients.
• Utilize filters and search functionalities to find exactly what you need.
• Select the desired ingredients and quantities, then add them to your cart.
• Proceed to checkout, where you'll enter shipping and payment details.

After placing your order, you'll receive an email confirmation with your order details and a unique order number for reference.

We accept most major credit and debit cards, including Visa, MasterCard, American Express, and Discover, as well as PayPal. Card payments are processed through a secure gateway, ensuring the safety and confidentiality of your financial information. Please note that our accepted payment methods may vary based on your location and the specific requirements of your order. During the checkout process, you will be presented with the available options for your transaction.

If you need to modify your order, please let us know as soon as possible by emailing us at hello@letsmakebeauty.com with your order number and the details of the changes. If your order hasn’t been processed or shipped yet, we can usually make the adjustments. We recommend double-checking your order before submitting to avoid any issues.

We generally do not have a minimum order quantity for most of our products. This flexibility allows small businesses and startups to order just what they need without the pressure of meeting large MOQs. If you're looking to purchase in bulk, we offer the option to order larger quantities, which may come with volume discounts.

Right now, we don’t offer samples at Let's Make Beauty, but we understand how important it is to test ingredients before committing to larger quantities. We're working on creating a sample program for the future! In the meantime, you can purchase ingredients in small quantities to try them out in your formulations without a big commitment.

After you place an order, you'll receive a confirmation email with your order number. To check the status of your order, simply log in to your Let’s Make Beauty account and go to the ‘My Orders’ section. Here, you’ll find detailed information about your current and past orders.

Our shipping policy can be found here.

We’ve made our shipping process simple and reliable just for you! Thanks to our partnership with FedEx, you can choose from several shipping options, including FedEx Ground, FedEx Express, and FedEx International, depending on your needs and location. Shipping costs are based on the weight and size of your order, as well as where it’s headed. During checkout, you’ll get a clear breakdown of the shipping costs before you finalize your order. We believe in transparency, so the price you see at checkout is the final cost—no surprises! And great news! We offer free shipping on orders over $49. So, stock up on your favorite ingredients and enjoy the added savings!

We’re committed to getting your orders to you quickly and efficiently. Check the lead times in your order confirmation email to see when your items will ship. Once your order is shipped, you'll receive a tracking number to monitor your shipment and get a more accurate delivery date. If you have any concerns about delivery times or if your order is taking longer than expected, just contact us at hello@letsmakebeauty.com. We're here to help!

At the moment, Let's Make Beauty only offers shipping within the US. However, we are always looking at the possibility of expanding our services globally. We encourage our international customers to stay connected with us through our website and social media channels for updates on future international shipping options. Thanks for your understanding!

Once your order is processed and dispatched, you'll receive an email notification with a FedEx tracking number. You can enter this tracking number on the FedEx website to get real-time updates on your package and its estimated delivery date. If you have an account on our website, you can also track your order directly from there. Just go to the 'Order History' or 'My Orders' section to find the tracking link for each order.

If your order hasn't arrived, here's what you can do:

• Click the "My Account / Order Status" link at the top right-hand side of our site to track your order status.
• Make sure all the items in your order have shipped.
• If your order displays Tracking Numbers, check with the shipper to confirm that your packages were delivered.
• If your packages show a status of "delivered" but you still haven't received them, please contact us at hello@letsmakebeauty.com. We're here to help!

Our order cancellation policy can be found here.

Our return policy can be found here.

Currently, we do not offer refunds or exchanges on our products to maintain the highest standards of quality and integrity. If you receive a product that you believe is faulty or damaged, please contact us immediately. We take such concerns seriously and will investigate the matter promptly.

Yes, all our ingredients comply with the laws and regulations set by relevant health and safety authorities in our operating countries. We stay updated on regulatory changes and promptly adjust our practices to maintain compliance. We provide transparent information about the sourcing, processing, and handling of our ingredients. Technical Data Sheets (TDS) and Safety Data Sheets (SDS) are available for our products, offering detailed information on ingredient composition, safety, handling, and regulatory compliance.

We take product safety very seriously. Each ingredient undergoes rigorous testing for purity, quality, and safety, including checks for contaminants, allergens, and stability. We source our ingredients from trusted suppliers known for their high safety and quality standards, who are thoroughly vetted and regularly reviewed. Our commitment to safety also includes ethical and sustainable sourcing practices, ensuring our ingredients are not only safe but also responsibly obtained. For each ingredient, we provide Safety Data Sheets (SDS) that offer detailed safety information, including handling, storage, and emergency measures.

For each ingredient, we provide Safety Data Sheets (SDS) that offer detailed safety information, including handling, storage, and emergency measures. These SDS are readily available for our customers, providing an added layer of information and transparency. You can also find these Safety Data Sheets on our Regulatory page.

Understanding and accessing regulatory documentation for our products is crucial for ensuring compliance and safety. At Let's Make Beauty, we provide this important information in three convenient locations:

• For each ingredient listed on our website, there is a dedicated tab called “product documentation” that includes regulatory documentation.
• Our website features a dedicated Regulatory Page which serves as a centralized resource for regulatory information. This page allows you to search regulatory documentation for ingredients.
• Once you create an account and make a purchase with Let's Make Beauty, you gain access to a 'Documentation' tab within your account dashboard. In this section, you can find and download the regulatory documentation for all the products you have purchased. This personalized repository ensures that you always have easy access to the documents relevant to your specific orders.

Our ingredients are selected and formulated to comply with international standards and regulations. This includes following guidelines set by major regulatory bodies like the FDA (U.S.), ECHA/REACH (Europe), and other international cosmetic regulatory frameworks. We keep abreast of global regulatory changes and adapt our offerings to meet these evolving standards, ensuring worldwide usability.

We support businesses of all sizes. Please email hello@letsmakebeauty.com with product name, size and quantity needed.

Absolutely! We understand that indie brands have unique needs, so we offer:

• Flexible Quantities: Purchase smaller amounts of ingredients, perfect for experimentation and limited edition releases.
• Niche Ingredients: Access to unique and innovative ingredients that aren’t widely available in the market, helping your brand stand out.
• Latest Trends: Stay ahead with the latest ingredients and industry insights we provide.
• Brand Exposure: Gain visibility through our marketing channels, including features on our website, social media, and collaborative marketing campaigns.
• Support for Growth: As your brand grows, we offer support in scaling ingredient quantities.
• Sustainable Ingredients: Access sustainable and ethically sourced ingredients, aligning with the values of many indie beauty brands.

Setting up an account with Let's Make Beauty is easy and convenient. Here’s how you can get started:

• Visit Our Website: Go to the Let's Make Beauty website. Look for the 'Sign Up' or 'Create Account' button, usually located at the top right corner of the homepage.
• Create Your Account: Click on the 'Create Account' button. You'll be taken to a registration page where you'll provide some basic information like your name, email address, and a chosen password.
• Personalize Your Account: Once your account is set up, you can add more details, set your shipping address and set your communication preferences in your account dashboard.

With your account active, you can browse our products, make purchases, track orders, and enjoy a personalized shopping experience. If you encounter any issues or have questions during the account creation process, our customer service team is here to help!

Visit the Let’s Make Beauty website and click on the “My Account” option located in the top right corner. Use your registered email address and password to log in to your account. Once logged in, click on the Account Settings, where you will find options to update various pieces of personal information. This may include your name, contact details, shipping and billing addresses and password. After making changes, be sure to save them.

No worries! If you forgot your password, just click the login icon in the top right corner of our site. Under the login box, you'll see a link that says “Forgot your password? Click here.” Click that link, and we'll send you an email with instructions to reset your password.

We at Let's Make Beauty are committed to providing excellent customer service and support. Here are the ways you can contact us for any inquiries, support, or feedback:

• Direct Communication: For detailed inquiries, feedback, or assistance, you can email us at hello@letsmakebeauty.com.
• Contact Form: Visit our website and navigate to the Contact Us page. Here, you can fill out a contact form with your query, and our team will get back to you via email or phone as per your preference.
• Social Media: You can also contact us through our social media platforms like LinkedIn, and Instagram. These platforms can be used for quick questions, following up on inquiries, or staying updated with our latest news and offers.

Here are the links to our social media profiles:

• Instagram
• LinkedIn

Our customer service hours are 9AM – 5PM EST, Monday – Friday.

Keeping up-to-date with the latest news and updates from Let's Make Beauty is easy and convenient. Here are several ways to stay in the loop:

• Regular Updates: Subscribe to our newsletter to receive regular updates directly in your inbox. This often includes news about new products, industry insights, special offers, and upcoming events. You can subscribe to our newsletter through our website, usually found at the bottom of the homepage or in a pop-up prompt.
• Follow us on social media: Follow our social media profiles on platforms like Instagram and LinkedIn. We frequently post updates, news, tips, and engaging content. Social media platforms also offer a space to engage with us and other beauty enthusiasts, participate in discussions, and stay abreast of the latest trends.
• Blogs and Articles: Regularly visit our blog or articles section on our website. We often publish insightful content related to beauty ingredients, industry trends, DIY tips, and much more. Our blog serves as an educational resource, keeping you informed about the intricacies of cosmetic formulation and industry developments.
• Check the website regularly: Our website is the central hub for all information, including news, updates, and new content. Regular visits to the site will ensure you don’t miss anything important.
• Customer Service: For any specific inquiries or if you’re looking for updates on certain aspects of our offerings, our customer service team is always ready to provide the latest information.

At Let's Make Beauty, we highly value customer feedback as it is essential for our continuous improvement and success. Here are several ways you can share your thoughts, experiences, and suggestions with us:

• Website Feedback Form: Visit our website and navigate to the Contact Us or 'Feedback' section. Here, you can find a form specifically designed for customer feedback. Use the form to provide detailed feedback on your experiences, suggestions, or any concerns you may have.
• Email: You can send us your feedback directly via email at hello@letsmakebeauty.com. If necessary, you can attach images, documents, or other files to your email to support your feedback.
• Customer Satisfaction Surveys: Occasionally, we may send out customer satisfaction surveys via email or through our newsletter. These surveys are a great way to provide structured feedback. Surveys typically include multiple-choice questions and sections for written feedback, allowing you to express your opinions comprehensively.
• Social Media: Post your feedback on our social media platforms like Instagram. Social media allows for more interactive and public forms of feedback. You can also send us a private message through these platforms if you prefer a more direct and private means of communication.

At Let's Make Beauty, customer feedback is not just heard; it's actively used as a valuable tool for continuous improvement and innovation. Here’s how we utilize the feedback we receive:

• We regularly review customer feedback to understand your experiences, needs, and concerns. By analyzing feedback, we identify common patterns, trends, or specific issues that need addressing.
• Feedback directly influences the improvement of existing products. If customers suggest changes or report issues, we explore ways to modify and enhance our product offerings. Insights from customers also inspire new product ideas, helping us to innovate and meet emerging needs in the beauty industry.
• We use feedback to refine our services, whether it's improving website functionality, streamlining the ordering process, or enhancing customer support. Feedback, especially regarding customer service interactions, is used for staff training and development, ensuring our team provides the best possible support.
• When feedback highlights a specific problem, we take immediate action to resolve it, ensuring customer satisfaction and trust. We may reach out to customers who have provided feedback, especially if it concerns a specific issue, to inform them about the steps taken in response.
• Customer insights can lead to changes in our policies and operational processes, ensuring they align better with customer expectations and market standards.
• Feedback is shared across various departments, from product development to marketing, ensuring all aspects of our business are aligned with customer needs.
• We compile feedback into reports that are reviewed by management, ensuring accountability and informed decision-making.
• Customer feedback also helps us understand broader market trends and community needs, allowing us to be proactive in the industry.